/* Variables CSS para el tema messenger */
:root {
  --messenger-primary: #0084ff;
  --messenger-secondary: #42a5f5;
  --messenger-success: #00c851;
  --messenger-bg: #ffffff;
  --messenger-border: #e4e6ea;
  --messenger-text: #1c1e21;
  --messenger-text-light: #65676b;
  --messenger-shadow: 0 2px 12px rgba(0, 0, 0, 0.15);
  --messenger-radius: 18px;
  --messenger-transition: all 0.2s ease;
}

/* === CONTENEDOR PRINCIPAL DEL CHAT === */
.messenger-chat-container {
  position: fixed;
  bottom: 20px;
  right: 20px;
  width: 350px;
  height: 500px;
  z-index: 9999;
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  display: none; /* Inicialmente oculto */
}

.messenger-chat-window {
  background: var(--messenger-bg);
  border-radius: var(--messenger-radius);
  box-shadow: var(--messenger-shadow);
  border: 1px solid var(--messenger-border);
  height: 100%;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  animation: slideInUp 0.3s ease-out;
}

@keyframes slideInUp {
  from {
    transform: translateY(100%);
    opacity: 0;
  }
  to {
    transform: translateY(0);
    opacity: 1;
  }
}

@keyframes slideOutDown {
  from {
    transform: translateY(0);
    opacity: 1;
  }
  to {
    transform: translateY(100%);
    opacity: 0;
  }
}

.messenger-chat-window.closing {
  animation: slideOutDown 0.3s ease-in;
}

/* === HEADER DEL CHAT === */
.messenger-header {
  background: linear-gradient(135deg, var(--messenger-primary), var(--messenger-secondary));
  color: white;
  padding: 12px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  border-radius: var(--messenger-radius) var(--messenger-radius) 0 0;
}

.messenger-avatar .avatar-circle {
  width: 40px;
  height: 40px;
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  backdrop-filter: blur(10px);
}

.bot-avatar-img {
  width: 100%;
  height: 100%;
  border-radius: 50%;
  object-fit: cover;
}

.bot-avatar-img-small {
  width: 100%;
  height: 100%;
  border-radius: 50%;
  object-fit: cover;
}

.status-dot {
  position: absolute;
  bottom: 2px;
  right: 2px;
  width: 12px;
  height: 12px;
  background: var(--messenger-success);
  border: 2px solid white;
  border-radius: 50%;
  animation: pulse 2s infinite;
}

@keyframes pulse {
  0% { transform: scale(1); }
  50% { transform: scale(1.1); }
  100% { transform: scale(1); }
}

.messenger-info {
  flex: 1;
}

.chat-title {
  margin: 0;
  font-size: 14px;
  font-weight: 600;
  color: white;
}

.status-text {
  font-size: 12px;
  color: rgba(255, 255, 255, 0.8);
}

.messenger-controls {
  display: flex;
  gap: 8px;
}

.control-btn {
  width: 32px;
  height: 32px;
  background: rgba(255, 255, 255, 0.2);
  border: none;
  border-radius: 50%;
  color: white;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: var(--messenger-transition);
}

.control-btn:hover {
  background: rgba(255, 255, 255, 0.3);
  transform: scale(1.1);
}

/* === CUERPO DEL CHAT === */
.messenger-body {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  max-height: calc(100% - 160px);
  scrollbar-width: thin;
  scrollbar-color: #ccc transparent;
}

.messenger-body::-webkit-scrollbar {
  width: 6px;
}

.messenger-body::-webkit-scrollbar-track {
  background: transparent;
}

.messenger-body::-webkit-scrollbar-thumb {
  background: #ccc;
  border-radius: 3px;
}

.message-wrapper {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
  align-items: flex-start;
}

.user-message {
  flex-direction: row-reverse;
}

.message-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  overflow: hidden;
  flex-shrink: 0;
}

.message-content {
  max-width: 70%;
}

.user-message .message-content {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}

.message-bubble {
  background: #f0f2f5;
  padding: 8px 12px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.4;
  word-wrap: break-word;
}

.user-message .message-bubble {
  background: linear-gradient(135deg, var(--messenger-primary), var(--messenger-secondary));
  color: white;
}

.message-time {
  font-size: 11px;
  color: var(--messenger-text-light);
  margin-top: 4px;
  display: block;
}

/* === INDICADOR DE ESCRITURA === */
.typing-indicator {
  display: flex;
  gap: 8px;
  padding: 0 16px 16px;
  align-items: flex-start;
}

.typing-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  overflow: hidden;
  flex-shrink: 0;
}

.typing-bubble {
  background: #f0f2f5;
  padding: 8px 12px;
  border-radius: 18px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.typing-dots {
  display: flex;
  gap: 4px;
}

.typing-dots span {
  width: 8px;
  height: 8px;
  background: #65676b;
  border-radius: 50%;
  animation: typing 1.4s infinite;
}

.typing-dots span:nth-child(2) {
  animation-delay: 0.2s;
}

.typing-dots span:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes typing {
  0%, 60%, 100% {
    transform: translateY(0);
    opacity: 0.5;
  }
  30% {
    transform: translateY(-10px);
    opacity: 1;
  }
}

/* === BOTONES DE ACCIÓN RÁPIDA === */
.quick-actions-bar {
  padding: 8px 16px;
  display: flex;
  gap: 8px;
  border-top: 1px solid var(--messenger-border);
  background: #f8f9fa;
}

.quick-btn {
  flex: 1;
  padding: 8px 12px;
  background: white;
  border: 1px solid var(--messenger-border);
  border-radius: 20px;
  font-size: 12px;
  cursor: pointer;
  transition: var(--messenger-transition);
  text-align: center;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.quick-btn:hover {
  background: var(--messenger-primary);
  color: white;
  border-color: var(--messenger-primary);
  transform: translateY(-1px);
}

/* === INPUT DEL CHAT === */
.messenger-input {
  padding: 12px 16px;
  background: white;
  border-top: 1px solid var(--messenger-border);
  border-radius: 0 0 var(--messenger-radius) var(--messenger-radius);
}

.input-wrapper {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  background: #f0f2f5;
  border-radius: 20px;
  padding: 8px 12px;
}

.message-input {
  flex: 1;
  border: none;
  background: transparent;
  resize: none;
  outline: none;
  font-size: 14px;
  line-height: 1.4;
  max-height: 100px;
  font-family: inherit;
}

.message-input::placeholder {
  color: var(--messenger-text-light);
}

.send-button {
  width: 32px;
  height: 32px;
  background: linear-gradient(135deg, var(--messenger-primary), var(--messenger-secondary));
  border: 1px solid rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  color: white;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: var(--messenger-transition);
  flex-shrink: 0;
  box-shadow: 0 2px 6px rgba(0, 132, 255, 0.3);
}

.send-button:hover {
  background: linear-gradient(135deg, var(--messenger-secondary), var(--messenger-primary));
  transform: scale(1.1);
  box-shadow: 0 4px 12px rgba(0, 132, 255, 0.4);
}

.send-button:disabled {
  background: #ccc;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}

.send-button i {
  font-size: 14px;
  color: white;
  text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
}

/* === BOTÓN FLOTANTE === */
.chat-float-button {
  position: fixed;
  bottom: 100px;
  right: 20px;
  width: 60px;
  height: 60px;
  background: linear-gradient(135deg, var(--messenger-primary), var(--messenger-secondary));
  border-radius: 50%;
  box-shadow: var(--messenger-shadow);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9998;
  transition: var(--messenger-transition);
  animation: float 3s ease-in-out infinite;
}

/* GOV-PANT-01: con un dialogo modal abierto, el boton flotante del chat pasa
   DEBAJO de su fondo. Medido a 375x667 con SGEActionConfirm abierto:
   `elementFromPoint` en el centro del boton devolvia #chatFloatButton (9998)
   por encima del fondo del dialogo (3600), nitido y clickeable -- se podia abrir
   el chat con una confirmacion pendiente. Mismo arreglo que la mascota
   (GOV-UX-FLOTANTE-01, susbi_mascot.css): 1040 queda debajo de los tres fondos
   (Bootstrap 1050, SweetAlert 1060, SGEActionConfirm). */
body.modal-open #chatFloatButton,
body.swal2-shown #chatFloatButton,
body:has(.sge-action-confirm.is-open) #chatFloatButton {
  z-index: 1040;
}